New to Connect? Start here.
Greetings Connectians! Although we’ve been happily orbiting in this space station, the time has come to say farewell. But fear not, we’re on to bigger and better galaxies! Fastly Connect will be joining with our other communities over in the Discourse universe—which means we’ll be docking alongside other excellent groups such as the Fastly Developer Community and the Glitch Community. This new hub will be your go-to space for all things Fastly forums, which frees up two bookmarks and brings (almost) all the knowledge of the universe together in one convenient place. We’ll be officially decoupling from this platform in mid-December, but if you’re ready to blast off now, just click this link to register for the new forums. Thank you for being an important part of our community! We hope to see you again in the next iteration.
Greetings Connect Explorer! You’ve touched down in Fastly Connect and we’re so glad you made it! 🎉 This thread is the space for you to share a bit more about who you are as well as any far-out things you’re interested in or working on! A few ideas for questions are below but please feel free to add anything you’d like to your introduction. What is your name? What is your job title and industry? What Fastly product(s) are you currently using or interested in learning more about? Where is your favorite place on planet Earth? A picture is worth a thousand words so feel free to share an image that lets us know what you’re all about (think favorite pet, hobby, movie etc.) Remember: By sharing a little about yourself, you’re helping to build and improve Fastly Connect…. I.e., One small step for you, one giant leap for the community! TOP TIP: Unless you love receiving tons of emails, you’ll likely want to unsubscribe from this thread. After you post, be sure to toggle the
The new Fastly Connect has officially launched and you were hand-selected to be on board (woohoo!) Now that you are here, we wanted to give you a few different areas to explore. Your First Day as a Connect User: Join Our Fastly Academy Group: Fastly Academy is designed to build your knowledge of Fastly products, at your own pace. From beginner Lingo courses to advanced VCL courses, we are confident that you will find a training resource that will help you and your team level-up. Connect offers a NEW add-on with our exclusive Academy User Group, where you can chat with other users and share recommendations and feedback on courses you have taken or wish to take. Make Your First Post: Do you have advice for fellow Fastly users, or a burning question that you would like an answer to? Now is your time to shine! You can easily create a new question or conversation by clicking one on the big blue buttons on your homepage. BONUS: creating new topics will also put you on the fast track for ea
Getting Started in ConnectGetting Started in Connect
1. Welcome aboard! Hi and welcome to Fastly Connect!Our goal is to be the go to space (pun intended), where Fastly customers and fans can ask questions, share insights and experiences, gain knowledge, and connect with experts. If you’re a new cadet, you’re exactly where you need to be. Continue reading to learn how to get set up in Fastly Connect and get the most from your journey. Any questions? Just email email@example.com. 2. You are cleared for launch. Set up your profile. In order to get in on all the cosmic action (i.e. interact with the Connect community) you need to finish creating your account, which is super easy. Once you log in for the first time, make sure to personalize your profile with a photo and any information you’d like to share with the community. 3. Introduce yourself. Remember, you’re among friends and fellow explorers here. We would be over the moon if everyone joining took a few minutes to check out the introductions thread and officially introduce them
When you join Fastly Connect, you automatically agree to adhere to the rules below. Some of these are implemented to keep you and your information safe so please read the entirety of this post. Friendly reminder to submit all urgent, account-sensitive inquiries as a Zendesk Support Ticket for tracking purposes. Keep it confidential.Because Connect involves both Fastly customers and employees, we need to ensure that each person’s identity and business interests are protected. It is imperative that all Connect members keep personal information private. Please do not share personal information such as Account or Service IDs, workspace or corp names, phone numbers, addresses, IP addresses, social security numbers, etc. Also, exposing private business information such as lines of code, logs or information about a recent attack is strictly prohibited. Log or request data and account information should only be shared via direct trouble tickets to our support teams. Be nice! Do not post pe
Fastly Academy, our on-demand learning center, serves technical training content for Fastly learners of all levels. Fastly Academy joins our Developer Hub and Documentation Center as an additional resource to help you work — and expand your skills — the way that fits you best. Haven’t visited Fastly Academy yet? Read on to see how you get started in three steps. Create your account Create your Fastly Academy account using your business email address (you can also link a secondary email address, like the one you use for your Fastly developer account). You’ll use this account to log in, confirm course registrations and completions via email, and track your learning progress in your profile. Find your profile in the top right corner of any page in the Fastly Academy to update your information or view your progress. Now that you’re in, watch the “Get Started” video on the Fastly Academy homepage for an overview of available content, tips for navigating courses, and available support re
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